Contact us
Talk to the Big Box Sourcing team
Whether you are sourcing products, listing as a supplier, or exploring a partnership, we are here to help. Choose the right team below and we will respond within 1 business day.
Buyers & Sourcing
Help finding suppliers, posting RFQs, comparing quotations, or managing your buyer account.
Suppliers & Listings
Questions about joining as a supplier, listing products, receiving RFQ leads, or supplier plans.
Verification & Trust
Document checks for the Verified Supplier badge, reporting a listing, or account security concerns.
Partnerships & Media
Trade associations, logistics and fintech partners, investors, or press enquiries.
Grievance Redressal
If you have a complaint about content, a listing, a user, or how your data is handled, contact our Grievance Officer. We acknowledge complaints within 24 hours and aim to resolve them within 15 days.
- Phone
- +91-9643356553
Frequently asked questions
Quick answers before you reach out.
How quickly will I hear back?
Our team replies to emails within 1 business day. For urgent sourcing requirements, posting an RFQ is the fastest way to reach relevant suppliers directly.
Is it free for buyers to post an RFQ?
Yes. Creating a buyer account and posting RFQs is free. Verified suppliers in the relevant category can respond with quotations.
How does a supplier get the Verified badge?
Suppliers submit business documents such as GST, PAN, company registration and address proof from their dashboard. Our team reviews them before the badge is shown.
Does Big Box Sourcing handle payments or delivery?
No. Buyers and suppliers agree pricing, payment and delivery terms directly. We recommend confirming samples, documents and terms in writing before placing an order.
How do I report a suspicious listing or message?
Email info@bigboxsourcing.in with the listing link or a screenshot. Reports are reviewed by our moderation team and the listing may be suspended while we investigate.